"Customer Is Always Right!"

Do you still believe in this saying? I still do. I know there are case scenarios when customers get overboard, but the saying is mostly right for people who are looking at customers in a positive angle. In every stores, call it a grocery, department, etc...you couldn't just imagine if you don't have customers. Customers are the main reasons why business improves for the better.

Have you read about martin hanaka? If not, you can check about the story on CNN Money Magazine, or just by clicking on his name on this post.

You can learn a lot about the value of focusing on good service towards loyal customers. They are the "life" of your business, if you are a business owner, a business employee, etc.